Please read the description below to see if you meet the requirements for the position before applying.
Location: Osa Peninsula, Costa Rica
About the Position
The Conservation Experience Coordinator works at the biological station as a communication link between the hospitality and science staff at OC, with a goal of holistically communicating the mission, vision, and programs of the organization to all students, volunteers, and visitors who interact with the organization. This position serves as an environmental educator as well as organizer of interaction between visitors and science and research staff.
Duties and Responsibilities
- Understand and fluently communicate the OC mission and vision and how it fits into global conservation and that of Costa Rica and the Osa Peninsula.
- Understand and fluently communicate each science program and project and how it applies to the OC vision and mission.
- Understand and continue to improve volunteer, group, and visitor packages and appropriately categorize and communicate expectations to incoming clients.
- Maintain a consistent presence at the Biostation and be available and flexible to greet visitors and help with general station tasks.
- Coordinate all visits and deliver education and outreach programming of OC sites, facilities, and scientific research, discerning a visitor’s personal goals and helping to pilot activities which help them fulfill goals.
- Work with the OC Science Director and Conservation Experience Manager in the continuous improvement of environmental education content and visitor education packages.
- Act as a bridge between the Science and Hospitality teams to facilitate positive, timely and efficient communications and smooth scheduling for visitors which balance excellent client experiences while maintaining an operational science and research program.
- Participate in monthly meetings with the Science Director and Conservation Experience Manager, as well as weekly meetings with operation, staff and science teams.
- Manage a monthly and weekly schedule between science programs and volunteers, education groups, and general visitors.
- Respond to volunteer emails and phone calls in a timely manner in order to continue improving volunteer selection, coordination, job placement, and support and assisting in RFA selection – strategic volunteer placement in matching skills to tasks.
- Deliver hikes, tours, presentations, and education modules.
- Ensure activities and work are being carried out in compliance with safety standards.
- Help coordinate visitor’s social activities on their time off and maintain local contacts with operators in the area.
- Live on-site and participate in the rotational on-call system.
- Represent the organization both internally and externally through presentations, events, and external marketing.
- Contribute to organizational social media and blog.
- Consistently update marketing material as projects and staff change.
- Fluency in English and Spanish.
- Experience with group and volunteer management.
- Bachelor’s degree is essential, preferred Master’s degree or 2 years working experience.
- Experience working in Latin America.
- Interest and experience in both hard and social science.
- Flexibility, resourcefulness, and willingness to work creatively in remote conditions.
- Advanced logistics and problem-solving skills.
To apply, please send your resume and a cover letter to firstname.lastname@example.org
No calls, please.